How to cancel your Rhapsody account

About Rhapsody

Napster (formally known as Rhapsody) is a music streaming subscription service. Rhapsody launched in December 2001. The founders were Tim Bratton, J.P. Lester, Sylvain Rebaud, Alexandre Brouax, Nick Sincaglia, and Dave Lampton. They first produced Aladdin, which was an audio streaming engine. Rhapsody was the first on-demand music streaming service that offered unlimited access for a flat monthly fee. During their launch, they secured licensing from EMI, BMG, Warner Bro. Records, Sony, and Universal Records so that they could include artists’ music on the platform. Rhapsody is owned by the parent company, Rhapsody International Inc. The Chief Executive Officer is Bill Patrizio. In 2011, Rhapsody acquired Napster. In July 2016, Rhapsody merged and rebranded to Napster. Rhapsody (Napster) is available in over 33 countries. Though the headquarters are based in Seattle, WA; there are office locations throughout the United States, Europe, Asia, and Latin America.

Napster has various music categories and themes. These include rap/hip-hop, soul/r&b, country, jazz, electronic, Latin, world, reggae, classical, oldies, new age, Christian/gospel, blues, metal, folk, vocal/easy listening, soundtracks/musicals, children, and comedy/spoken word. Napster can be downloaded on Android, iOS, and Windows cellular devices, as well as on your computer. It is also available on Wii, Denon, Sono, and Chromecast.

The unRadio plan is $4.99 per month. It comes with a 14-day free trial. It includes personalized radio based on your favorite artist or track, the skip feature, and high-quality, ad-free audio on mobile and computers. The Premier plan is $9.99 per month. It comes with a 30-day free trial. It includes personalized radio based on your favorite artist or track, the skip feature, high-quality, ad-free radio on mobile and computers, song downloading, offline listening, unlimited on-demand access to millions of songs, listening capability on home devices, and the ability to discover music from a friend and members similar to you. Family plans are also available.

If you would like to cancel Rhapsody (Napster), follow the cancellation instructions that are listed on this page.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.

First Name

Last Name

E-mail Address on account

Phone Number

Password

First 6 Digits of the Card Being Charged

Last 4 digits of Credit Card being charged

Date of Last Charge

Amount of Last Charge

How to Cancel Rhapsody by Web Chat

Step 1. Navigate your internet browser to https://help.napster.com/hc/en-us/articles/218661367

Step 2. Click on the blue button that says “Click here to chat”

Step 3. Advise the representative that you want to cancel your account

Step 4. Provide the agent with your account info

Step 5. Ask the representative if you will be charged again

Step 6. Request that you be refunded

Step 7. Ask for a verbal confirmation code or email as proof of your cancellation

Step 8. Retain the confirmation information you’re given

How to Cancel Rhapsody by Login

Step 1. Navigate your internet browser to http://account.rhapsody.com

Step 2. Click on “Cancel Subscription”

Step 3. You’ll need to login with email address and password

Step 4. Provide the agent with your account info

Step 5. Retain the confirmation information you’re given

Known Charges

These are the charges we’ve known to be associated with Rhapsody

04/16/2016 RI *RHAPSODY 650-480-5770 WA

05/04/2016 RI *RHAPSODY 650-480-5770 WA

05/16/2016 RI *RHAPSODY 650-480-5770 WA

06/04/2016 RI *RHAPSODY 650-480-5770 WA

06/16/2016 RI *RHAPSODY 650-480-5770 WA

07/04/2016 RI *NAPSTER I RHAPSODY 650-480-5770 WA

07/16/2016 RI *NAPSTER I RHAPSODY 650-480-5770 WA

2469216AY00JM1LQQ RI *RHAPSODY 6

2469216D0001XDH3A RI *RHAPSODY 6

2469216DZ0008P5N0 RI *RHAPSODY 6

2469216EW00PNRN22 RI *RHAPSODY 6

2469216FV00H554D8 RI *RHAPSODY 6

#618728000269 RI *NAPSTER I RHAPSODY 650-480-5770 WA %% Card 15 #0206

AMZ*Rhapsody Music amzn.com/pmts

CHECKCARD RHAPSODY 650-480-577

CHECKCARD RI *NAPSTER I RHAPSODY650-480-5770WA

CHECKCARD RI *RHAPSODY 650-480-5770 WA

CHECKcard RI *RHAPSODY 650-480-5770 WA RECURRING

CHECKCARD RI *RHAPSODY / 650-480-5770 WAUS

CHKCARD RHAPSODY 650-480-577

CHKCARDRHAPSODY 650-480-577

CHKCARD RI *NAPSTER I RHAPSODY650-480-5770WA

CHKCARDRI *NAPSTER I RHAPSODY650-480-5770WA

CHKCARD RI *RHAPSODY 650-480-5770 WA

CHKCARDRI *RHAPSODY 650-480-5770 WA

CHKCARD RI *RHAPSODY / 650-480-5770 WAUS

CHKCARDRI *RHAPSODY / 650-480-5770 WAUS

DB DEBIT / 04-20-2016 RI *RHAPSODY 650-480-5770 WA auth #306822

DB DEBIT / 05-20-2016 RI *RHAPSODY 650-480-5770 WA auth #848378

DB DEBIT / 06-20-2016 RI *RHAPSODY 650-480-5770 WA auth #993567

DEBIT CARD PURCHASE – RI *RHAPSODY 650-480-5770 WA

Misc. Debit RHAPSODY 650-480-577

Misc. Debit RI *NAPSTER I RHAPSODY650-480-5770WA

Misc. Debit RI *RHAPSODY 650-480-5770 WA

Misc. Debit RI *RHAPSODY / 650-480-5770 WAUS

PaymentTo Rhapsody International Inc.

PENDING RHAPSODY 650-480-577

PENDING RI *NAPSTER I RHAPSODY650-480-5770WA

PENDING RI *RHAPSODY 650-480-5770 WA

PENDING RI *RHAPSODY / 650-480-5770 WAUS

POS Debit RHAPSODY 650-480-577

POS Debit RI *NAPSTER I RHAPSODY650-480-5770WA

POS DEBIT RI *NAPSTER I RHAPSODY 650-480-5770 WA

POS Debit RI *RHAPSODY 650-480-5770 WA

POS DEBIT RI *RHAPSODY 650-480-5770 WA

POS Debit RI *RHAPSODY / 650-480-5770 WAUS

POS PURCHASE RHAPSODY 650-480-577

POS PURCHASE RI *NAPSTER I RHAPSODY650-480-5770WA

POS PURCHASE RI *RHAPSODY 650-480-5770 WA

POS PURCHASE RI *RHAPSODY / 650-480-5770 WAUS

POS PURCH RHAPSODY 650-480-577

POS PURCH RI *NAPSTER I RHAPSODY650-480-5770WA

POS PURCH RI *RHAPSODY 650-480-5770 WA

POS PURCH RI *RHAPSODY / 650-480-5770 WAUS

POS PUR RHAPSODY 650-480-577

POS PUR RI *NAPSTER I RHAPSODY650-480-5770WA

POS PUR RI *RHAPSODY 650-480-5770 WA

POS PUR RI *RHAPSODY / 650-480-5770 WAUS

POS REFUND RHAPSODY 650-480-577

POS REFUND RI *NAPSTER I RHAPSODY650-480-5770WA

POS REFUND RI *RHAPSODY 650-480-5770 WA

POS REFUND RI *RHAPSODY / 650-480-5770 WAUS

PRE-AUTH RHAPSODY 650-480-577

PRE-AUTH RI *NAPSTER I RHAPSODY650-480-5770WA

PRE-AUTH RI *RHAPSODY 650-480-5770 WA

PRE-AUTH RI *RHAPSODY / 650-480-5770 WAUS

PURCHASE RI *RHAPSODY 650 480 WA card

RHAPSODY 650-480-5770 WA

RHAPSODY.COM 650-480-5770 WA

RHAPSODY.COM 866-597-5505

Rhapsody Piano & Guita

RHAPSODY PIANO ANDGUIT

RI *NAPSTER I R

RI *NAPSTER I RH

RI *NAPSTER I RHAPSOD 206-707-8100 WA

RI *NAPSTER I RHAPSOD 650-480-5770 WA

RI *NAPSTER I RHAPSOD 650-480-5770 WA 07/01

RI *NAPSTER I RHAPSOD 650-480-5770 WA 07/15

RI *NAPSTER I RHAPSODY

RI *NAPSTER I RHAPSODY 206-707-8100 WA

RI *NAPSTER I RHAPSODY 650-480-5770 WA

RI *RHAPSODY

RI *RHAPSODY 650-480-

RI *RHAPSODY 650-480-5770 WA

RI *RHAPSODY 650-480-5770 WA 01/01

RI *RHAPSODY 650-480-5770 WA 02/01

RI *RHAPSODY 650-480-5770 WA 03/01

RI *RHAPSODY 650-480-5770 WA 04/01

RI *RHAPSODY 650-480-5770 WA 05/01

RI *RHAPSODY 650-480-5770 WA 06/01

RI *RHAPSODY 650-480-5770 WA 06/15

RI *RHAPSODY 650-480-5770 WA 08/03

RI *RHAPSODY 650-480-5770 WA 09/03

RI *RHAPSODY 650-480-5770 WA 10/01

RI *RHAPSODY 650-480-5770 WA 11/01

RI *RHAPSODY 650-480-5770 WA 12/01

RI *RHAPSODY / Ref1:5968060248 Ref2:0605070237 Ref3:615735728400 11 Expires:20160608

RI *RHAPSODY / Ref1:5968060250 Ref2:0505070242 Ref3:612663566536 11 Expires:20160508

RI *RHAPSODY / Ref1:5968061507 Ref2:0405071504 Ref3:609663894889 11 Expires:20160408

RI *RHAPSODY WA

Store Purchase NAPSTER I RHAPSODY

Store Purchase RHAPSODY

Store Purchase RHAPSODY NAPSTER

Visa Check Card RHAPSODY 650-480-577 MC

Visa Check Card RI *NAPSTER I RHAPSODY650-480-5770WA MC

Visa Check Card RI *RHAPSODY 650-480-5770 WA MC

Visa Check Card RI *RHAPSODY / 650-480-5770 WAUS MC

Rhapsody could also be known as the following

Rhapsody

Rhapsody.com

Napster/Rhapsody

Rhapsody International Inc.

Napster

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